Felanmälan ONTV: Can't get data for all channels

#1 - 05.09.2011 09:57

Thomas Hägglund
ONTV Pro användare
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Citera Svara
Hi,

My channel list keeps changing. Some channels disappear and I have to select them again.
But after I got all my channels to stick, there's a failure in retrieving the guide.

I can see it both on the website if I look at my personal list. After ESPN America HD I get an error.

Also the downloaded xml file is missing all channels after the one mentioned above. This is the big problem. I need the xml download to be complete.

Is it a problem with my profile only, or a bigger problem?
In my android app I can get all channels...
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#2 - 05.09.2011 10:08

Thomas Hägglund
ONTV Pro användare
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Citera Svara
Now this morning a lot of the channels I had selected before was gone.
I have now selected them again and I can see them in the guide on the web, but the downloaded xml is still the same.
I have tried to clear the cache just in case I was getting old data.

This is my guide:
[removed by admin]

It always stops at ESPN America HD.
And I have at least twice the number of channels selected in my profile.
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#3 - 20.09.2011 12:49

Morten Trolle
Morten Trolle
Administratör
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Citera Svara
Hi Thomas,

We have had some challenges with the settings of favorite channels.
This was fixed a couple of weeks ago, so if you set the channels again, it should work now.

Sorry for the inconvenience.

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Morten
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